Crowne Plaza Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, TN, United States, 37902show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
8
FabulousBased on  97 reviews
Overview

The 3-star Crowne Plaza Knoxville Downtown University Hotel provides guests with an attractive accommodation featuring 24-hour front desk, laundry and concierge service. This historical building was refurbished in 2012.

This hotel is about 4.7 km away from The Muse Knoxville. Guests will find Knoxville city center within a 10-minute walk from the property.

Business opportunities at corporations, banks and convention centers nearby as well as a business centre, a meeting room and a copier on-site are available.

Crowne Plaza Knoxville Downtown University Hotel is placed within a 25-minute drive from Mc Ghee Tyson airport.

Rooms

The non-smoking rooms at Crowne Plaza Knoxville Downtown University Hotel come with satellite TV, climate control, a laptop safe, a dressing room and a personal computer. They also include bathrooms with a bathtub, a roll in shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the bar. The property features an indoor restaurant serving seafood dishes. Guests can share a meal in Shuck Raw Bar & Ale and Mahogany's at the Crowne Plaza, located about 50 meters away.

A full breakfast is served at affordable prices. 

Services

The on-site conveniences include a baggage storage, a designated place for smoking and an elevator.

Relax

Leisure facilities feature a swimming pool, a library and a tennis court. The property offers a gym and a fitness centre helping guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

The hotel personnel speaks English, German, Spanish, Chinese.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   197.

+ More- Less
Facilities
Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Laundry

Self-service laundry

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor heated swimming pool

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Tennessee Riverboat COTennessee Riverboat CO3300 ft
James White Fort AssnJames White Fort Assn2700 ft
Museum of East Tennessee HstryMuseum of East Tennessee Hstry1000 ft
East Tennessee Historical SocEast Tennessee Historical Soc1400 ft
Blount MansionBlount Mansion2700 ft
World's Fair Park and FestivalWorld's Fair Park and Festival1000 ft
Knox County Parks and RecreationKnox County Parks and Recreation2000 ft
Civic Auditorium and ColiseumCivic Auditorium and Coliseum2300 ft
McGhee Tyson AirportMcGhee Tyson Airport2000 ft
Market SquareMarket Square600 ft PO Box 2263 Knoxville, TN 37902
Mast General StoreMast General Store700 ft402 South Gay Street
Yee-Haw Industries Yee-Haw Industries 700 ft413 S Gay St
Old CityOld City1100 ft Knoxville, TN
East Tennesse Historical SocietyEast Tennesse Historical Society1300 ft601 S Gay St
Tennessee TheatreTennessee Theatre1400 ft604 S. Gay Street, Knoxville
+ More- Less
Mahogany's at the Crowne PlazaMahogany's at the Crowne Plaza100 ft401 W. Summit Hill Drive, Crowne Plaza
Tomato HeadTomato Head800 ft12 Market Sq
Shuck Raw Bar & AleShuck Raw Bar & Ale500 ft135 S Gay Street
Knox MasonKnox Mason500 ft101 131 S. Gay Street
Soup KitchenSoup Kitchen500 ft1 Market Sq
+ More- Less
Electric WizardElectric Wizard1.1 mi
Dana'sDana's1.9 mi
Hall of Fame and GamesHall of Fame and Games2.4 mi
Ramsey House PlantationRamsey House Plantation5.2 mi
Mabry Hazen HouseMabry Hazen House4600 ft
Beck Cultural Exchange CtrBeck Cultural Exchange Ctr1.3 mi
Knoxville Recreation SuptKnoxville Recreation Supt4000 ft
Knoxville Recreation DeptKnoxville Recreation Dept4000 ft
Recreation Dept-Isabella TowerRecreation Dept-Isabella Tower5000 ft
Sunsphere TowerSunsphere Tower2100 ft810 W Clinch Ave
World\'s Fair ParkWorld\'s Fair Park2100 ft Knoxville, TN
Knoxville Convention CenterKnoxville Convention Center2100 ft701 Henley St
Knoxville Museum of ArtKnoxville Museum of Art2100 ft1050 Worlds Fair Park Dr
Bijou TheaterBijou Theater2200 ft803 South Gay Street, Knoxville
+ More- Less
Getting around
Airports
Mc Ghee Tyson (TYS)11.6 mi
+ More- Less
Reviews
8.0
FabulousBased on  97  reviews
  • 10.0
    Exceptional

    All the staff was were very friendly and helpful. The rooms were clean, spacious and comfortable. Very convenient location for walking to the square.

    The breakfast buffet was a bit of a disappointment. The covers over the food were very clunky to take on and off. To try and hold your plate, take the cover off and serve the food was a little awkward. And because the covers were left on entire time the eggs were way over done and a little rubbery. My suggestion is to get covers with hinge in the middle so it can be left partially open. Until that occurs, I would just order off menu.

  • 7.4
    Very good

    Very goof

    Front desk women were not the friendliest not very welcoming

  • 9.6
    Exceptional

    Great breakfast buffett

    Soundproof. Could hear people upstairs talk.

  • 7.4
    Very good

    Ideal location to visit the town, less than a five minute walk. Nice hotel and room. Good parking.

    Lifts were appalling, only two very slow and they broke down twice during our two night stay. The chambermaid arrived just before we were going out, so we asked her to come back shortly. She never came back, even though we told her as we left. We eventually had our room cleaned but the front desk staff agreed with them as "they had a lot to do"

  • 3.2
    Guest rating

    Nothing really but the location for what I was in town for. The building didn't have visible dirt around the smell in the air wasn't pleasant and clean smelling. it smells old.

    My room was stinking like meadow, and musty. It was in the air conditioning. I don't give 3.3 stars. The building is clearly old and some things need updating. the smell in the whole place wasn't pleasant. The front desk staff not very friendly, almost rude. The system calculate score based on answer to your questions and I gave all sad faces so not sure how they come up with 3.3 stars.

  • 9.2
    Superb

    I love everything except the bed was small and i put in for free breakfast but had to pay

    The small bed and had to pay for breakfast

  • 3.2
    Guest rating

    STAFF- NOT CLEAR ON THEIR AMENTIES & CHARGES & FEE'S ; ALSO THEM HAVING YOUR CREDIT CARD & MESSING WITH YOU CARD EVEN AFTER YOUR HOME. BELL HOPS OUT SMOKING IN FRONT WHERE THE GUEST COME IN ; BABY HAS ALLGERIES & ASTHMA & THIS WAS VERY UNPROFESSIONAL;

  • 9.6
    Exceptional

    The staff was so nice and the hotel was very nice.

  • 7.8
    Fabulous

    Great location within walking distance to just about everything in the city. Great city!

  • 8.2
    Fabulous

    Nice hotel and clean room

    Outlets in our room several didn't work

  • 10.0
    Exceptional

    Excellent staff, breakfast buffet was excellent, clean, modern and all you could ask for. Across the street and up some steps is Krutch Park with great shops and restaurants. Highly recommended.

  • 10.0
    Exceptional

    Greeting and desk staff were great, Spencer was incredible in working the crowded lobby bar on both nights single handed. He was professional, stayed composed working through the weeds, was pleasant and made a difficult time functional.

    There needs to be a backup bartender or barback for the lobby bar for periods when it gets too busy for one bartender. Again, Spencer was great, but needs backup when its super busy.

  • 7.8
    Fabulous

    The location was perfect. Hotel staff were great and very helpful. The bartender was very friendly even though we were his last customers that night!

    We were very disappointed that there was no complimentary breakfast of any sort. Everything had to be paid for, we ended up going out for brunch that was cheaper than the hotel breakfast. Also, there was no mention of the $10 parking charge.

  • 7.8
    Fabulous

    Had to switch rooms when we first got there due to a plumbing issue.

  • 10.0
    Exceptional

    King bed was awesome.

    At first,I thought it was super windy out, but I realized an hour later that we were right next to the elevator and that was the swishing noise I heard. If you are a light sleeper. This may cause some annoyance and some folks may want to confirm that they are not right next to the elevator. But it wasn't really a problem for us.

+ More- Less
Highlights
8
FabulousBased on  97 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Mc Ghee Tyson (TYS)11.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room