Crowne Plaza Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Knoxville Downtown University

Wi-Fi
Parking

USD 10 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Laundry

Self-service laundry

Overview

The 3-star Crowne Plaza Knoxville Downtown University Hotel provides guests with an attractive accommodation featuring 24-hour front desk, laundry and concierge service. This historical building was refurbished in 2012.

This hotel is about 4.7 km away from The Muse Knoxville. Guests will find Knoxville city center within a 10-minute walk from the property.

Business opportunities at corporations, banks and convention centers nearby as well as a business centre, a meeting room and a copier on-site are available.

Crowne Plaza Knoxville Downtown University Hotel is placed within a 25-minute drive from Mc Ghee Tyson airport.

Rooms

The non-smoking rooms at Crowne Plaza Knoxville Downtown University Hotel come with satellite TV, climate control, a laptop safe, a dressing room and a personal computer. They also include bathrooms with a bathtub, a roll in shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the bar. The property features an indoor restaurant serving seafood dishes. Guests can share a meal in Shuck Raw Bar & Ale and Mahogany's at the Crowne Plaza, located about 50 meters away.

A full breakfast is served at affordable prices. 

Services

The on-site conveniences include a baggage storage, a designated place for smoking and an elevator.

Relax

Leisure facilities feature a swimming pool, a library and a tennis court. The property offers a gym and a fitness centre helping guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

The hotel personnel speaks English, German, Spanish, Chinese.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   197.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots

Leisure facilities

  • Indoor heated swimming pool

Room facilities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Knoxville Downtown University Knoxville location
Show big map »

Hotel Address:

401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902

Get directions
City Centre
  • Knoxville
    2700 ft
Airports
Restaurants
  • Mahogany's at the Crowne Plaza (cuisine: American)
    100 ft
  • Tomato Head (cuisine: American)
    800 ft
Parks
  • World\'s Fair Park
    2100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    197

Rooms and availability

Crowne Plaza Knoxville Downtown University photos Room
Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • Free Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Grab bars in bathroom
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Stove
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Stereo
  • CD player
  • Radio
Crowne Plaza Knoxville Downtown University photos Room
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • Free Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Grab bars in bathroom
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Stove
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Stereo
  • CD player
  • Radio
Crowne Plaza Knoxville Downtown University photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Stove
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Stereo
  • CD player
  • Radio

Crowne Plaza Knoxville Downtown University Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Tennessee Riverboat CO3300 ft

Popular areas

Convention centers

Sport related

Historical sites

  • James White Fort Assn2700 ft

Stadiums

Museums

Parks

  • World's Fair Park and Festival1000 ft
  • Knox County Parks and Recreation2000 ft
  • Knoxville Recreation Dept4000 ft
  • Knoxville Recreation Supt4000 ft

Universities, Institutes

Theaters

Medical care and Hospitals

  • Fort Sanders Reg Medical Ctr2000 ft
  • Baptist Hosp Of East Tennessee2300 ft

College Campuses

Local attractions

  • Mabry Hazen House 1.0 mi
    1711 Dandridge Ave
  • Haley Heritage Square1.3 mi
    Morningside Park 1600 Dandridge Avenue
  • Crescent Bend House & Gardens - Armstrong-Lockett House1.9 mi
    2728 Kingston Pike
  • McClung Museum of Natural History and Culture 1.1 mi
    1327 Circle Park Dr
  • University of Tennessee1.8 mi
    2704 Kingston Pike

Near the hotel

  • Market Square600 ft
    PO Box 2263 Knoxville, TN 37902
  • Yee-Haw Industries 700 ft
    413 S Gay St
  • East Tennesse Historical Society1300 ft
    601 S Gay St
  • Sunsphere Tower2100 ft
    810 W Clinch Ave
  • Mast General Store700 ft
    402 South Gay Street
  • Old City1100 ft
    Knoxville, TN
  • Tennessee Theatre1400 ft
    604 S. Gay Street, Knoxville

Restaurants nearby

  • Mahogany's at the Crowne Plaza100 ft

    Address: 401 W. Summit Hill Drive, Crowne Plaza
    Phone: (865) 522-2600

    68% likes this, based on 19 reviews
    Cuisine: American

  • Shuck Raw Bar & Ale500 ft

    Address: 135 S Gay Street

    66% likes this, based on 27 reviews

  • Knox Mason500 ft

    Address: 101 131 S. Gay Street

    75% likes this, based on 49 reviews
    Cuisine: American

  • Tomato Head800 ft

    Address: 12 Market Sq
    Phone: 865-637-4067

    78% likes this, based on 331 reviews
    Cuisine: American

  • Soup Kitchen500 ft

    Address: 1 Market Sq
    Phone: (865) 546-4212

    70% likes this, based on 37 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    197

Crowne Plaza Knoxville Downtown University Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Knoxville Downtown University

Average guest rating

8.2out of 10
Fabulous
Based on 116 reviews

Guest reviews

  • 10.0

    All the staff was were very friendly and helpful. The rooms were clean, spacious and comfortable. Very convenient location for walking to the square.

    The breakfast buffet was a bit of a disappointment. The covers over the food were very clunky to take on and off. To try and hold your plate, take the cover off and serve the food was a little awkward. And because the covers were left on entire time the eggs were way over done and a little rubbery. My suggestion is to get covers with hinge in the middle so it can be left partially open. Until that occurs, I would just order off menu.

  • 10.0

    Location!!!!!

  • 7.4

    Very goof

    Front desk women were not the friendliest not very welcoming

  • 10.0

    Friendly staff

  • 9.6

    Great breakfast buffett

    Soundproof. Could hear people upstairs talk.

  • 10.0

    We have been there a couple of times for a weekend getaway. The staff, from the greeting by the Bell staff,Front desk, House keeping... have made an impression on us. The Only place we will stay in Knoxville.

    Can't think of anything

  • 7.4

    Ideal location to visit the town, less than a five minute walk. Nice hotel and room. Good parking.

    Lifts were appalling, only two very slow and they broke down twice during our two night stay. The chambermaid arrived just before we were going out, so we asked her to come back shortly. She never came back, even though we told her as we left. We eventually had our room cleaned but the front desk staff agreed with them as "they had a lot to do"

  • 3.2

    Nothing really but the location for what I was in town for. The building didn't have visible dirt around the smell in the air wasn't pleasant and clean smelling. it smells old.

    My room was stinking like meadow, and musty. It was in the air conditioning. I don't give 3.3 stars. The building is clearly old and some things need updating. the smell in the whole place wasn't pleasant. The front desk staff not very friendly, almost rude. The system calculate score based on answer to your questions and I gave all sad faces so not sure how they come up with 3.3 stars.

  • 10.0

    Location

  • 2.4

    This was an unplanned stop. Made reservation while on the road driving home from Florida to Michigan, wife feeling ill needed to stop for the night. Upon check in, staff would not honor reservation because I was paying in cash! Mind blowing! I had already provided credit card info to make reservation (so hotel is already covered for incidentals or damage) but insisted on paying cash to avoid maxing out my card. I had cash in hand to pay on the spot and was refused and told 'no hotel will ever accept that arrangement'. I travel a lot and pay cash routinely and provide a card to hotel as insurance for them. Never had an issue before. Drove up the road and stayed at a competitor with zero issues. Will NEVER go to any Crowne Plaza ever again! I'll sleep in my car first!

  • 10.0

    I love the room service. Front desk was very helpful when I needed my questions answered This trip as been an memorable Anniversary.

    My only thing is that I wish the restaurant could have open later

  • 10.0

    Very comfortable with welcoming staff and a great fitness center.

  • 9.2

    The staff were very friendly and helpful. Room was very nice and clean.

  • 10.0

    The staff was wonderful and so friendly! I travel quite a bit and this was one of the best places to stay by far! Great location as well!

  • 9.2

    I love everything except the bed was small and i put in for free breakfast but had to pay

    The small bed and had to pay for breakfast

How to reach hotel

hotel Crowne Plaza Knoxville Downtown University Knoxville location
Show big map »

Hotel Address:

401 West Summit Hill Drive, Knoxville, Tennessee, United States, 37902

Get directions
City Centre
  • Knoxville
    2700 ft
Airports
Restaurants
  • Mahogany's at the Crowne Plaza (cuisine: American)
    100 ft
  • Tomato Head (cuisine: American)
    800 ft
Parks
  • World\'s Fair Park
    2100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    197